IG A BAD PLATFORM PART 2

So....how do they explain this dire turn of events....The phone call went like this....IG actually aggregated the accounts and filled at a price WHICH WAS NOT TRADING....and told my colleague who is sitting next to me with the phone on loud speaker...that he should be GRATEFUL that he did not get filled at a higher price....Now this is totally laughable....at best it is unbelievably bad practice....at worst they should be closed down...Now the word slander may well be used against me...It is ONLY slander if it is LIES...This is NOT lies....This is the conversation we had with the CUSTOMER HELP person....GRATEFUL.....seriously......how does that happen....why should you be grateful being stopped out EIGHT times the loss of CMC.....Now the clients I feel sorry for are the ones who have NO OTHER system other than IG....they cannot check....they have no option but to believe the unbelievable...I did tell the man on the desk that I was going to publish this....He was under no illusion how disgusted I was with this turn of events....